Trace a shipment

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Serge Creola
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In order to trace a paid order, you have to find and open the related invoice details page.

  • Open 'My account' (1) -> 'My Documents' (2) -> 'Invoices' (3)
  • Click the magnifier icon (4) to open the invoice details page

MyInvoices_withFrames.png

Then, the invoice details page opens.Click the 'Track & Trace' link.

MyInvoicesDetails.png

This will open a pop-up window where you can trace your shipment.

TrackAndTrace.png

Moreover, after having paid your order an email is sent to you including your tracking number and a link to trace it as well.