This article covers the following topics:
1. Set up the initial ETS Inside password
After the installation of the ETS Inside server, you can connect to the ETS Inside server with an ETS Inside client. The first time you login, you will be requested to setup a password in order to be able to login to ETS Inside. Fill in the new password in the 'New password field' (1) and then retype it in the 'Confirm new password field' (2) in order to ensure that you have filled in the desired password. As soon as both fields are filled in, press the 'OK' button (3) in order to complete the password setup.
The password strength is checked in real time, and you also get a hint if is strong or week.
After setting the password, you will be redirected to the ETS Inside dashboard screen. From now on you can login in ETS Inside only with the defined password.
2. Reset the ETS Inside password
If you have forgotten your password, then unfortunately you cannot recover it. You have to reset the entire ETS Inside server, which means that your password as well your project will be deleted and it is not possible to undo this action. Therefore, please ensure that you have made a Project Backup.
a. If it is the first time that you want to delete your password
open the 'Program and Features' from the Windows 10 (1)
Click the 'ETS Inside' entry (2) and then click 'Change' (3).
You will see the ETS Inside change window. Press the 'Purge Project' button (4). This will erase your KNX project from the ETS Inside and remove your password as well.
a. If it is NOT the first time that you want to delete your password
Locate the ETS Inside server setup file and double click on it. You will see the button 'Purge Project' as described previously. Simply press it and it will delete your password and your project.
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3. Problem logging in ETS Inside
If you filled in the correct password in ETS Inside, but you are still unable to login, please check the date of the ETS Inside server as well as the ETS Inside client. They need to be the same in order to be able to login. You will receive an error message stating that the password is wrong. Please set the correct time to the ETS Inside server and/or the ETS Inside client.