Many companies have their own ordering procedures. Often they do not match with our online order procedure. We know about these issues therefore, please contact us via firstname.lastname@example.org
Your company can only pay based on a final invoice?
In this case, place the order online, make sure your invoice address is complete and correct, chose 'bank transfer' as a payment method, and confirm your order. Send us the proforma invoice you will receive right after ordering, requesting a final invoice instead via email@example.com.
We will then ask you in a reply to confirm the invoice address that has been inserted during the order. Very often, the persons who order are not familiar with the complete and correct invoice address. Mistakes happen, or the European VAT number is missing. This is not a problem as long as the invoice is still a proforma invoice, we can make the needed modifications. Once we get your confirmation that all invoice details are complete and correct, we generate a final invoice for you. Based on a final invoice, every company can initiate a payment.