KNX allows the purchase of software licenses to both, private users and companies. Therefore, we created two different account types, the personal account, and the organization account.
Consequently, you do not have to be a certified KNX Partner to order our software licenses.
There are no conditions attached to the acquisition of the ETS licenses, the only thing that is mandatory, is the creation of the appropriate MyKNX account type and the resulting online order.
This article covers:
1. The purpose of a MyKNX Personal account
2. The purpose of a MyKNX Organization account
3. Both account types can be linked
4. Assign an access role
5. A fictive example of how to use both account types efficiently
1. The purpose of a MyKNX personal account > How to create it
A personal account is needed to access the MyKNX platform where you can purchase our software licenses as a private person, receive vouchers, register for a certified KNX course, or follow our free web-based online training called eCampus Follow eCampus and get vouchers
When creating a new personal account, you will be offered fast registration with a minimum of information. After the first login, we advised completing your profile to be able to use all the functions like for example receiving offers. Even if this is a so-called 'personal account', we have foreseen a COMPANY field which is only needed in case you would become a certified KNX Partner. If you succeed in a certified basic course and become an official KNX partner you should contact us to insert the company name you work for into the empty company field. This way, the company will appear on our official website as a certified KNX Partner. For private orders, please note that the VAT of your country is added to the stated price. Read also VAT more info here
2. The purpose of a MyKNX organization account > how to create it
If you want to order as an organization (meaning a company, KNX certified training centre, member, or an independent structure), the first step will also be the creation of a personal account.
Only when this is done, you will be able to register a company account in your personal account. The person who created both accounts will automatically be the administrator of the organization account.
As every organization has its own structure, the administrator of the ‘organization account’ should always be decided first as he starts the procedure to create the accounts, invites the organization members, and assigns different access roles to each new member. Once that company account is created with business-related contact details, you will be able to:
- Purchase licenses for your company using the international VAT number (within the EU)
- Invite staff members with their personal accounts to your company account
- Allow them limited access to the different parts of your company's account, by giving them specific Access roles, depending on their role in your organization (purchasing, technical staff with license access only, certification, training courses, etc)
- Manage all KNX documents related to your company (offers, orders, invoices, certificates, courses, membership, etc.)
- Order specific products or reductions only available for companies
3. Both account types can be linked > How to link both accounts
We created those two account types so that they can be linked to each other, meaning ‘persons’ can be linked to an ‘organization’ and detached from it when they leave the entity. In that way, companies can centralize all purchased licenses, offers, orders, and invoices in the ‘organization account’ protecting their ownership and privacy by restraining the access rights of the linked 'personal accounts' Roles & access rights in organizations
4. Different access roles are assignable to the linked personal accounts > Assign an access role
After a personal account has been linked to an organization account, this new member will show up on the Employee list of the organization, where the assignment of an access role is requested. Such an access role allows the persons to access the menu items from the entire organization account in MyKNX or only parts of it. Whenever a role is assigned to a person, the menu items in MyKNX change accordingly, therefore more or fewer menu items may appear.
5. A fictive example will help you understand the use of both account types
Suppose a customer named ‘Oscar Mouse’ is the owner of an organization called ‘Engineer talent’.
Moreover, he has three ‘employees’ working for his company. Consequently, Oscar Mouse and his three employees need to create each a ‘personal account’, and ‘Engineer talent’ needs to be registered as an ‘organization account’. Both account types will then be linked (via email invitation, s. point C) like shown in this picture:
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An ‘organization’ may be one or multiple from the following types:
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In this example, Oscar Mouse will need to do the following:
A. Create a ‘personal account’ based on his personal contact details via my.knx.org
B. Register his organization account ‘Engineer talent’ via his new personal account.
C. Link his three employees with their personal accounts to his new organization account
D. Assign an access right to each employee depending on his role in the company
A. Create a ‘personal account’
First Oscar Mouse has to register himself as a ‘private person’ by creating his 'personal account’ on my.knx.org.
B. Create an ‘organization account’
As in addition to this Oscar Mouse has a company 'Engineer talent', (ex. employer, training center, member, or an independent structure), he should now also register an organization account.
In his newly created personal account, he clicks on his name on the top of the page and follows the procedure to create his organization 'Engineer talent'. Once finished, the two different accounts (personal & organization) should be visible when clicking on his name on the top of the page. He can now switch from one account to the other.
C. Link both account types
In the given example, Oscar Mouse can now invite his three employees to be linked to his company account, by adding members/persons to his organization account. It is mandatory that these three employees have already set up a personal MyKNX account.
Via the menu tap 'members', he will be able to invite a person to join his organization account.
Be aware that ONLY the ‘administrator’ has the right to ‘add persons’ to an ‘organization account’.
The person who created the organization account in his personal account is by default the ‘administrator’. This ‘access role’ has full access to the entire ‘organization’.
As you can see here, it is mandatory that the ‘invited person’ has a valid ‘personal account’
D. Assign an access role
Once the three employees have accepted their invitation received by email, they are all linked to the organization ‘Engineer talent’ where they are listed as ‘employees’ under the tap ‘members’.
Important
The persons linked to an organization DO NOT HAVE ACCESS to any information of an ‘organization account’ UNLESS they have been assigned the correct ‘access role’ from the Administrator.
By default, the Administrator is the person that created the ‘organization account' via his personal account.
In the given example, Oscar Mouse will have the access role ‘administrator’ of the ‘organization’ as he set it up as the owner. That means that he has full access to his ‘organization account’ and consequently only he can assign the different access roles to the other three linked ‘personal accounts’ once they have been added. Please read everything over the access rights of the different roles here: Access roles and their rights in organizations
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Depending on the type of organization, Ex: Regular company Ex: Training Center
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