ETS does not start

Although its installation went fine, ETS does not start, in that case please consult one of the cases below:

1. Problem with the Online Catalog data
2. Master data file is missing/is corrupt
3. User settings are wrong
4. Product Store data is corrupt
5. ETS cache contains invalid data
6. Windows user profile is corrupt
7. Telerik UI components are outdated

If none of the above solves your problem, then please report the issue by following the described procedure.

Procedure:

• Via the Windows button, look for 'ETS6 Diagnostics' and start it.

• Follow the indicated steps of this software.
• Request support and attach the created zip file to the request.