Since the launch of the new ETS6 Software, no ETS6 Supplementary will be sold anymore.
To be able to introduce innovative future ETS licensing forms, it was necessary to discontinue offering the ETS Supplementary product in our catalog as well as in any MyKNX accounts.
The customers who still had ETS Supplementary products in their account will see them automatically replaced by individual ETS Professional licenses of the same version.
This replacement has already been done in the background by our system end of September.
You should now see the following if you had ETS Supplementary products.
Example:
Before the release of the ETS6 a customer had:
1 x ETS5 Professional license 0490000000123456
1 x ETS5 Supplementary (under the same license number)
1 x ETS5 Supplementary (under the same license number)
After the release of the ETS6 his two Supplementary products are each replaced by an individual new ETS5 Professional license, consequently, he will have 3 different ETS5 Professional licenses as shown here:
1 x ETS5 Professional license 0490000000123456
1 x ETS5 Professional license 0490000000123457
1 x ETS5 Professional license 0490000000123458
The same principle also applies to the ETS4 Supplementary products.
What happens to the Apps associated with an ETS5 Supplementary Dongle?
After the automatic replacement of an ETS Supplementary by an individual ETS Professional license, the dongle ID associated remains the same. There is nothing to do in this case, as you will not get a new dongle for this product replacement. Consequently, all apps associated with that dongle will stay associated.
In case you upgrade:
As all old ETS Supplementary products have been replaced by new ETS Professional licenses you will find no more upgrade possibility from ETS4 or 5 Supplementary in your MyKNX Shop. You will only find upgrade possibilities from ETS4 or 5 Professional to ETS6 Professional.