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ETS5-Error when opening

Answered

Christian Debera

June 09, 2022 09:16

Hallo,

when I try to start the program I get the following error message. Could someone help me with that?

Best regards, Christian

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Official comment
Vassilios Lourdas

June 09, 2022 09:22
Hi Christian, your ETS5 needs to be updated to the latest ETS5 version, download it from here: https://support.knx.org/hc/en-us/articles/4409114300178-ETS-v5-7-7.

Regards, Vassilios
Christian Debera

June 09, 2022 10:58
Dear Vassilios,

it works, thank you for your answer.

Regards, Christian
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Krzysztof Jachowicz

June 15, 2022 10:34
It needs to be updated or launch ETS5 with internet disconnected. Based on logs of ETS the program tries to make some catalog update and crashing with mentioned error. I tried to disable all update features in ETS5 settings i was able to find but it didn't help. Older ETS5 works normally without internet connected.

And i also have additional question about advice. ETS 5.6.5 which i was using till now worked with Windows 7 without any issues. Compatibility with Windows 7 for version 5.7.7 is not even mentioned - will it work correctly or will not?
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