Dongle change

Slutfört

taizheng wang

05 Juli 2019 03:06

My ETS APPs Reconstruction, due to dongle replacement, product license needs to be changed to the new dongle KNX-8C013736, what should I do?

0

Kommentarer

5 kommentarer

Officiell kommentar

Vassilios Lourdas 05 Juli 2019 06:08 (Redigerad 05 Juli 2019 06:08)

Hello Taizheng, see here: https://support.knx.org/hc/en-us/articles/360005388759-Broken-lost-or-stolen-dongle-.

Vassilios

Kommentarsåtgärder Permanent länk
taizheng wang 05 Juli 2019 07:27

Hello, I saw that all the locations of all my dongle changes are irreplaceable, so what should I do?

0

Kommentarsåtgärder Permanent länk
Vassilios Lourdas 05 Juli 2019 08:16

You should initiate the procedure from your ETS Professional license and not from the App as such.

0

Kommentarsåtgärder Permanent länk
taizheng wang 05 Juli 2019 08:37

This is the case, my dongle KNX-DC00E8D6 is for other staff, my ETS APPs Reconstruction needs to be used on the dongle for KNX-8C013736. Please change it for me. Thank you!

0

Kommentarsåtgärder Permanent länk
Vassilios Lourdas 05 Juli 2019 08:39

I have created a support ticket so that my colleagues can help you there. Therefore, I am going to lock this thread here.

Vassilios

0

Kommentarsåtgärder Permanent länk

Inlägget är stängt för kommentarer.