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Luis Morales

i just downloaded and installed ETS6 on windows 11, everything went fine, I logged in the first time and activated my license, and opened a project.

but now I just get a constant error

unable to login and access my cloud license.

has anyone experienced this?

10 comments

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Official comment
Vassilios Lourdas

February 23, 2023 07:59

Edited
Hello, the problem has been fixed! Apologies for the inconvenience!
Dietrich Ney

February 22, 2023 23:06
Hello Luis, hello my.knx.org

it seems to be a common problem...

@my.knx.org, how could the problem be solved?

Thank you for your help
0
Marc Segers

February 23, 2023 04:47

Edited
Hello, I got the same issue just an hour ago with my cloud licence (not identified by the system). It was still fine a few days ago.

I sent a ticket to the help desk...
0
Zsolt Peter

February 23, 2023 05:41
I have the same problem.
0
Thomas Hengsberg

February 23, 2023 06:43
Same issue here since yesterday. I am not able to login to ETS. Please support!
0
Olaf Bappert

February 23, 2023 06:55
Same in Germany
0
Vassilios Lourdas

February 23, 2023 06:55
Hello all, apologies for this inconvenience. We are working on a fix for this problem.
0
Stefan Spicker

February 23, 2023 06:57
Same issue here, also Germany
0
Günter Meurisch

February 23, 2023 07:56
Alles wieder ok - wie es scheint
0
Mohammad Al-Kashat

May 14, 2023 09:07
It happening again yesterday and it was solved
And it happened again today

I’m not able to login
0