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Connection closed by remote device

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  • Ioannis Soumelidis

    Just to mention that I'm using latest ETS version 6.0.6 

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  • Vassilios Lourdas

    Hi Ioannis, try to use the "Use reduced bus communication rate" setting from the project details. Let us know if it worked. //Vassilios

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  • Eneko Fernández Fontán

    Good morning,

    The same thing happened to me yesterday with a Homelynk LSS100100 from Schneider Electric. I programmed 4 devices with no problem, then went back to my desk to make some changes and came back to program the rest of the devices.

     

    I got the same error of this thread: 'Connection closed by remote device'. The loading bar was not starting to turn green. I tried to use "Use reduced bus communication rate", the bar was almost half loaded, and the same error came out again.

     

    In the end I tried with an MTN6502-0105 IP interface, and I was able to program the equipment.

     

    Have you been able to solve the problem in these two months? It's a very annoying problem, and I was lucky to have an additional interface available.

     

    ETS version: 6.1.0 (build 5686)

     

    Kind regards

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  • Marco Scarlato

    Hello

    We have the same problem ('Connection closed by remote device) with the current ETS 6.1.0 (Build 5686) and the IP router MDT SCN-IP100.03. It doesn't work with "Slow tunneling connection" or without.

    What is the solution?

    Kind regards

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  • Serge Sozonoff

    I have the same issue with ETS 6.1.0 (Build 5686)..

    Serge

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  • Michael Kölch

    I have the same Issue ETS 6.1.0 (Build 5686)

    Kr

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  • Kris Riisager

    Did you find a solution to the issue ? 
    I am having the same problems with a MTN670802 on ETS 6.1.0 (Build 5686)

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  • Songkran Chanasak

    I have same issue with ETS 6.10 and IP interfece SCN-IP000.03
    Not only that when I download all with assignment of individual address, during download it stuck at around 60%-70% and appear this msg "Connection closed after too many TTL and Device does not respond"

    Any one know how to solve this?

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  • Bram de Laat

    Same here: Download failed - connection closed by the remote device.

    Using ETS 6.1.0 and my Wiser for KNX as IP interface. Have the issue with all my four MTN6710-0004 dimming devises.

     

     

    Already followed these instructions: https://www.se.com/be/fr/faqs/FAQ000245979/ 

    but nothing seems to work

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  • Ioannis Soumelidis

    @Vasilios Lourdas the "Use reduced bus communication rate" setting worked in my case, thank you!

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  • Mosimileoluwa Abolarin

    I am also facing the same challenge.  All solutions outlined above didn't work for me. I am using ETS6.1.1. I cannot update any device on my ongoing project 

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  • AA Jilderda

    Same problem here.  I am using the latest ETS 6.1.1 (Build 6264). Reduced bus communication rate does not help.  What could be causing the problem? Anyone a solution?

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  • Seppo Yliklaavu

    Same problem here with Schneider Electric LSS100100 as IP interface and using ETS 6.1.1 (build 6264). I can program some devices in my installation, but e.g. all my Schneider Electric WDE002933 push-button switches fail with error "Connection closed by remote device". Option "Use reduced bus communication rate" does not help.

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  • Felix Wittig

    I'm facing the same issue on a Schneider MTN6725-004 DALI-Gateway Basic REG-K, while trying to download the application. Tryed to use reduced bus communication rate, too but it didn't work. Switching light's on/off via DCA is working fine. Any solution?

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  • Fahd Bounouh

    Facing the same issue with zennio USB interface !!

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  • Tobias Armbruster

    Same problem with the ISE Smart Connect

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  • AA Jilderda

    Removing the Gira line repeater and upgrading the power supply to 1280 mA resolved the " Connection closed by remote device" problem.

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  • Seppo Yliklaavu

    Is there any update on this? This is a real problem that seems to affect multiple installations as reported in this thread and also in other forum threads if you do a search. I just checked it again with my house using the latest ETS6 and the problem is still there.

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  • AA Jilderda

    A more powerful power supply (1280 mA) resolved the issue in my case

     

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  • laith hudaib

    in my case i just changed the individual address to new address then full download. this happened to me multiple times with MDT devices, once with Timer switch, and once with analogue actuator.

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  • Seppo Yliklaavu

    Just an update how I was able resolve this. Did a lot of googling and experimenting, and finally found out that when I switch the connection type from "IP tunneling" to "Ethernet" (with the multicast address configured in LSS100100, is this the same as IP routing?) it finally started working. I noticed that communication from ETS6 worked well with all other devices in IP tunneling mode except for the Schneider Electric WDE002933 push buttons.

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  • Kris Riisager

    Hi Seppo, 

    Can you maybe share a bit more detail on how you set this up, both in your LSS100100 and in ETS. 

    Thanks. 

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  • Seppo Yliklaavu

    Here are some screenshots how my ETS6 and LSS100100 are configured. Still I do not know what is the real root cause, but I am happy that it works for now.

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  • Kris Riisager

    Hi, 

    Thanks for sharing. However, it does not solve my problem. Apparently there is a difference when using the LSS100100. :(

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