Licence code you provided was incorrect
Answered
Hi.
I have an issue with licence code. I had try obtain code from my dongle and says it is incorrect. I get this dongle about 5 years ago from euroskills competition and never have used it. And dongle is like brand new. Now I tried would it work but is this licence expired or what.
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Official comment
Hi Tommi,
I have created a support ticket so that my colleagues can check it out.
//Vassilios
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Hi Tommi, I have a very similar situation as you. I attended a KNX Course back in 2016 and I received a dongle but I have never used it unti now. And I have the same problem as you. Did your issue get resolved? What did you have to do to overcome the issue?
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Hi. Sorry for late comment because I don't follow so much email and KNX support. But problem never solved and I didn't got working dongle. I really don't understand why I can't register my dongle to my account. My dongle ID never activated and somehow they can't trace it.
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