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Error downloading Zennio devices

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9 comments

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  • Ryan Pamment

    Hello,

    did you make any progress with this issue? Currently experiencing something similar & struggling to find a solution.

    Any advice is greatly appreciated.

    Many thanks

    Ryan

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  • Vassilios Lourdas

    Hi Ryan, yes, we made a lot of improvements on the 6.0.1. So, if you update to the latest 6.0.2 everything shall be as it should.

    Regards, Vassilios

    0
  • Håkon Widerøe

    Hello Ryan, No unfortunately I did not find any solution about the ISE box - Zennio issue I described. I kind of ran out of time, so I just did a quick fix by downloading the devices from my usb interface attached to the local lines, from where the Zennio was connected.

    Hakon

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  • Ryan Pamment

    Thanks Vassilios. Does that mean this is a known issue in ETS 5 then?

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  • Vassilios Lourdas

    Hi Ryan, we do not have a known ETS5 issue for the ISE box. It seems as a network issue, I would recommend to get in contact with ISE for some help.

    Regards,

    0
  • Ryan Pamment

    Hi Håkon. That's interesting. I'm stuck with the same "fix" but it means remote management of these devices impossible. I'm using a Jung IP Router but having the same response with some Zennio devices. 

    Thank you for taking time to reply 

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  • Håkon Widerøe

    No problem Ryan! I also tried to download other devices too, from other manufacturers connected to the same lines as the Zennio, using ISE box from the main line. All components downloaded perfectly, accept the Zennios...so its kind of wierd, and I have never had this issue before on any other ISE/KNX installation we serve. If you find the solution, please reply :)

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  • Ian Doddridge

    Hi. 

    I'm also having the same problem with a Zennio MaxinBox 66.  I can download locally using USB I/F but can not download via IP Interface.  IP Interface is on Line 1.0 - Zennio is on Line 1.1.  Has anyone found a fix for this yet?

    Thanks

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  • Ryan Pamment

    Hi Ian,

    I’m finding if I set all 5 line couplers in the job to block all telegrams then I’m able to download via IP interface without issue nearly every time. If there is an issue, download Application to the device usually resolves it.

    let us know if you have any joy

    0