Dongle change
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My ETS APPs Reconstruction, due to dongle replacement, product license needs to be changed to the new dongle KNX-8C013736, what should I do?
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Hello Taizheng, see here: https://support.knx.org/hc/en-us/articles/360005388759-Broken-lost-or-stolen-dongle-.
Vassilios
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Hello, I saw that all the locations of all my dongle changes are irreplaceable, so what should I do?
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You should initiate the procedure from your ETS Professional license and not from the App as such.
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This is the case, my dongle KNX-DC00E8D6 is for other staff, my ETS APPs Reconstruction needs to be used on the dongle for KNX-8C013736. Please change it for me. Thank you!
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I have created a support ticket so that my colleagues can help you there. Therefore, I am going to lock this thread here.
Vassilios
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