License Ownership

This article explains how KNX Association handles requests related to company name changes, email address updates, or license transfers.

In some cases, companies purchase licenses using an employee's personal MyKNX account. This can create complications if the employee later leaves the company: the employee may want their profile updated, while the company wants to keep the license.

A. For Companies

If a license was purchased using the company's invoice details (company name, address, and VAT number), the company has the right to request that license back, since the purchase was made on its behalf.

To transfer the license, we need:

1. A transfer request sent from an email address on the company's own domain.
2. The license number(s) to transfer (e.g., license 9000001234567).
3. An existing Organization Account for the company; the license can only be transferred to an Organization Account that already exists.
4. The Organization Account name, along with the associated MyKNX username (e.g., KNX123456), first name, and last name.

B. For Private users

If you still have licenses in your account from a company you're leaving, and you want your account updated with your new company details, you'll first need to transfer those licenses back to your old company.

To transfer the license, we need:

1. A transfer request sent from an email address on the old company's domain.
2. The license number(s) to transfer (e.g., license 9000001234567)
3. An existing Organization Account for the old company, registered under its own email domain — the license can only be moved to an Organization Account that already exists.
4. If no Organization Account exists yet, its creation must be arranged between the two parties involved. KNX will not intervene — managing and following up on license ownership remains the responsibility of the parties concerned.  

Please Note

KNX Association remains neutral in ownership disputes.

Resolving internal conflicts between a company and its employees is the responsibility of those parties. KNX offers tools like the Organization Account to help manage licenses, but does not mediate disputes.