For products that have technically or commercially phased out or for products of which the application programs turn out to be faulty, the following shall be done.
- By means of the MyKNX account (Account/Manufacturer/Products/Product catalog), the KNX manufacturer shall declare that the given application program will no longer be sent as ETS product data entries and/or the relevant hardware (with KNX trademark) will no longer be distributed to end customers. In case of faulty applications, such a statement is compulsory.
- Products that are already installed and commissioned, or product data entries that are already distributed or continue to be distributed at the discretion of the manufacturer for maintenance (via other channels than the ETS Online Catalog), are not affected by this withdrawal. Withdrawn products may be stored at the premises of the manufacturer (or warehouses) for maintenance of existing installations. In this way, the applicant can free himself of any further invoicing of annual certification/surveillance fees.
- Compliance to the above rules is checked by KNX Association in the framework of the surveillance procedure.
- The Main manufacturer shall in all cases inform any OEM customer in possession of an OEM certificate of any withdrawal from certification of the respective Main certificate.