Every rebate action is linked to a unique voucher code. You may have received this code either by email, or by clicking on the monthly rebate action in your MyKNX account. To stay informed about future promotions and receive their voucher codes, we recommend subscribing to 'Commercial News' under Account > Profile.
Redeeming a voucher code directly
- Copy the voucher code you received
- Log in to your MyKNX account
- Click Shop in the main menu
- Select the eligible product and add it to your basket
- Go to your basket to see the Order Summary
- Select Enter a new voucher, paste your voucher code, and click Redeem
- The discount will be applied immediately.
Saving a voucher code to use later
If you'd rather redeem your voucher later, you can save the code to the Voucher section of your MyKNX account.
- Copy the voucher code.
- Log in to your MyKNX account.
- Go to Account > Vouchers and add the voucher code there.
- The voucher is now saved. Keep track of its validity and make sure to use it before it expires.
When you're ready to redeem it:
- Select the eligible product in the section 'Shop', add it to your basket
- Go to your basket
- Select your saved voucher code under Order Summary.
A voucher can be refused for two reasons:
- You selected a product that doesn't match the rebate action — check the terms & conditions carefully to see which products are eligible.
- The voucher's validity period has expired.
Partner vouchers
If you receive a notification after completing one of our KNX courses telling you that a voucher is available in your MyKNX account, you don't need to save it to the Vouchers section yourself — our system does this automatically.