Shipping Process: Orders are shipped after payment is confirmed. UPS collects parcels daily at 1 pm (CEST). Orders paid by credit card or PayPal before 1 pm (CEST) will be shipped the same day.
- Dongles: Sent after payment is received.
- Shipping Costs: Displayed during checkout.
- Delivery Time:
- Express: Approximately 48 hours
- Standard: 2-3 days
Notice: Shipping fees are calculated by UPS based on delivery address. KNX has no control over shipping prices.
- You can change or add a new shipping address separate from the invoice address after checking out.
Tracking and Delays: Track your shipment here. Expect possible delays during holidays.
Alternative Shipping: For expensive "extended areas," contact info@knx.org for customized shipping options.
Pick-up Address: KNX Association, De Kleetlaan 5/Bus 11, 1831 Diegem, Belgium
Contact us for more Information at MyKNX Support