Why are the lifecycle policies defined?
Customers have asked KNX Association to be consistent and predictable. The lifecycle policies establish clear and predictable guidelines for product support and servicing timelines. The policies help customers and partners manage their support requirements. The policies also allow both product planning and information technology planning in organizations based on knowledge of the support timelines for KNX Association products.
What is the Lifecycle Policy for ETS Apps?
ETS Apps are supported along with the product they work with. However, support may be terminated by providing a minimum of 12 months' notice.
What is the Lifecycle Policy for minor releases of major products?
Minor releases are supported until the release of a newer minor or intermediate release.
Example 1: ETS5 Professional version v5.0.1 support was valid until ETS5 Professional version v5.0.2 release
Example 2: ETS5 Professional version v5.0.8 was valid until ETS5 Professional version v5.5.0 release.
Are there any factors that may impose the termination of support of a product?
Yes, most of the KNX Association's products are based on the Windows operating system provided by Microsoft. As a consequence, KNX Association's product support may be terminated when specific Windows version support is terminated.