Normally, an invoice is automatically generated after payment of a MyKNX order.
If your organization is required to receive an official invoice before making the payment, follow the procedure below.
1. Order the training centre subscription
Renew your training centre subscription as described in:
- Renewing your training centre subscription with a discount
- Renewing your training centre subscription without a discount
When selecting the payment method, choose Bank transfer / Proforma invoice.
Do not make the payment yet.
2. Submit a support request
After creating the order, submit a support request through your MyKNX account. In your request indicate that your organization requires an official invoice before payment and provide the MyKNX order number.
3. Receive the official invoice
KNX Association will provide the official invoice through your MyKNX account. You can then proceed with the payment according to your organization's payment procedure.