KNX Association provides support for a specific and limited scope of topics. This article outlines what falls within our support scope, and where to go for topics that fall outside it.
What KNX Association supports
We can only offer support on:
- Our tools (ETS, Manufacturer Tool, EITT, ETS SDK, Falcon SDK, ETS Apps)
- The KNX Standards
- Certification processes
What KNX Association does not support
We are unable to provide support on:
- Training and knowledge resources
- Manufacturer-specific products
- Installation and its security aspects
For these topics, please refer to the resources below.
Training and knowledge resources
If your question relates to learning KNX or training materials, the following resources are available:
- KNX-related documentation (e.g. KNX Basic Course, e-Books, etc.)
- KNX eCampus
- KNX online forums- KNX Training in one of our certified Training Centers
- KNX Virtual
Manufacturer-specific products
For questions about KNX hardware (devices) or visualization software, please contact the relevant member company directly.
Installation and its security aspects
For questions about a KNX installation, please contact your system integrator directly.