Software licenses must be paid before delivery. After placing an order via MyKNX and selecting a payment method (credit card, Apple Pay, PayPal, or bank transfer), you’ll receive a pro forma invoice. Once paid, it converts to a final invoice, downloadable from your MyKNX account. The ETS dongle will be shipped if ordered.
1. Payment by Card (Credit Card, Apple Pay, and PayPal)
Payments are processed within a minute, and your license will be automatically added to your account, ready for activation.
2. SEPA Transfers (Stichting Mollie Payments)
For SEPA countries using bank transfers, we partner with Stichting Mollie Payments. You will receive a pro forma invoice with payment details that must be followed precisely:
- The recipient must be 'Stichting Mollie Payments'.
- Enter the long RF number exactly as shown.
Errors will lead to payment refusal and automatic refunds within a week.
3. BNP Paribas Fortis
For other countries, use our Belgian bank account at BNP Paribas Fortis:
- Account Holder: KNX Association cvba
- Account Number: 210004613717
- IBAN: BE61210004613717
- Swift/BIC: GEBABEBB
If your order status shows 'NOT PAID,' check your payment details and bank account for refunds.
Contact us for more Information at MyKNX Support