Upgrading a License:
A license can only be upgraded to a higher version through the MyKNX account under which that license is registered.
To upgrade:
- Log in to the MyKNX account where the license is listed.
- Go to Shop → Available Upgrades.
- Select the license version you wish to upgrade to.
If no upgrades are shown:
This means the license doesn't appear under Account → Products in that MyKNX account — it may be registered under a different account instead.
In this case, please contact us at info@knx.org, and we'll help you locate the correct license.