I'm ordering on behalf of a company
Click the pencil icon to edit your invoice address and enter a valid European VAT number (this must be a European VAT number, not a national one, to be valid for intra-EU transactions). If the system does not accept your VAT number, please verify it using the VIES VAT number validation tool.
I'm ordering as a private individual
You can disregard the red VAT error message. Leave the VAT field in your invoice address empty and proceed with your order. Your country's standard VAT rate will be applied, in line with regulations for products such as downloadable software.
My order total is €0
You can safely disregard the red VAT error message, as VAT does not apply to this order. Simply leave the VAT field in your invoice address empty and proceed with your order.
My company does not have a valid European VAT number
If your company is eligible for VAT exemption, you can apply for a European VAT number via the European Commission's VAT identification page.
If your company is not eligible for exemption, disregard the red VAT error message, leave the VAT field empty, and proceed with your order. Your country's standard VAT rate will be applied, in line with regulations for products such as downloadable software.
Please note: If you forget to enter your VAT number and your order has already been paid, a refund of the VAT difference may still be requested, subject to a €50 administrative fee.
I'm ordering from outside the EU (as a company or private individual)
You can disregard the red VAT error message, as European VAT does not apply to your order. Leave the VAT field in your invoice address empty and proceed with your order.